Surprise! He Doesn’t Behave Like I Would Expect The truth is, in a business environment, there’s no longer time to make those little mistakes (that can turn into huge time-stealers) as we get to know each other. Want to avoid surprises and work more effectively and efficiently? It’s time to custom design our business relationships to fit everyone involved, making the day-to-day experience effortless. When most people meet me they would describe me as, “a laid back, go-with-t